Privacy Policy hari88 —
Our Commitment to Protecting Your Data

This Privacy Policy has been established by hari88 to clearly and transparently explain our practices for collecting, using, disclosing, and protecting personal information. We recognise that your trust is our most valuable asset, and that trust can only be maintained when you fully understand how your data is managed.

This Policy applies to all users who access the hari88.vu website, use the hari88 mobile app, or interact with any services we offer. By using the hari88 platform, you acknowledge that you have read and fully understood this Privacy Policy.

Hari88 collects various types of information from members across different circumstances. This data collection is necessary to enable us to provide a secure, transparent, and personalised service to every member. The following are the main categories of information we collect:

• Full name as per valid identity document
• Date of birth for age verification purposes
• Email address and mobile phone number
• Current residential address and postcode
• Bank account information and relevant financial details
• Copies of identity documents such as an identity card or passport (for the KYC process)
• Proof of address such as a recent bank statement or utility bill

• IP address and approximate location information based on IP
• Browser type and version in use
• Device type, operating system, and screen resolution
• Server log data including dates, times, and pages visited
• Game session data including play duration, bets placed, and wins
• Referral source (the website or link that brought you to hari88)

All information we collect is used for specific and legitimate purposes. hari88 is committed to not using member data for any purpose other than those stated below. The following are the primary purposes for which your personal information is used:

Hari88 will not process your personal information for any purpose not listed in the table above without obtaining your consent beforehand. Should we need to use your data for a new purpose, we will notify you and request the necessary consent.

Hari88 does not sell, rent, or commercialise member personal information to any third party. However, in operating the platform, there are limited circumstances where we need to share information with certain parties. Such sharing is always carried out with adequate safeguards:

• Payment Service Providers: Financial information required to process deposits and withdrawals is shared with trusted payment gateway providers who have signed strict data protection agreements with us.
• Game Software Providers: Game session data required for game delivery may be shared with registered third-party game software providers, solely for technical operational purposes.
• Regulatory Authorities: hari88 will disclose required information to regulatory authorities, law enforcement bodies, or courts when mandated to do so by applicable law.
• Identity Verification Services: KYC information may be shared with registered third-party identity verification services to facilitate automated document verification.

Hari88 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns, and deliver more relevant content. The following are the types of cookies we use and their purposes:

• Essential Cookies: These cookies are required for the platform's core functions, such as login session management and security. Without them, the platform cannot operate properly. This type of cookie cannot be disabled.
• Performance Cookies: Used to gather information on how visitors use our platform — the most frequently visited pages, time spent, and any error messages encountered. This data helps us improve the platform.
• Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Analytics Cookies: We use analytics tools to understand user behaviour in aggregate. This data is processed anonymously and cannot be used to directly identify any individual.

You can control and manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality or user experience of the hari88 platform.

Hari88 continuously invests in the latest cybersecurity infrastructure to ensure every member's personal data is always protected against unauthorised access, loss, misuse, or unintentional disclosure. The security measures we implement include:

• 256-bit SSL/TLS encryption for all data transmitted over the network
• Encryption at rest for all data stored on servers
• Two-factor authentication (2FA) available for all member accounts
• Round-the-clock security monitoring, 24 hours a day, by our cybersecurity team
• Penetration testing conducted regularly by independent third parties
• Clearly defined security incident management procedures
• Regular data security training for all hari88 staff
• Role-based access control for internal systems

Hari88 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. The following are general guidelines for data retention periods:

• KYC records and identity verification: Retained for a minimum of 5 years after account closure, in accordance with anti-money laundering legal requirements.
• Financial transaction records: Retained for 7 years from the transaction date for tax compliance and audit purposes.
• Customer support communication logs: Retained for 3 years for complaint resolution reference and service improvement.
• Session data and game logs: Retained for 2 years for dispute resolution and analysis purposes.
• Marketing data (with consent): Retained until you withdraw your consent or close your account.

Regarding cross-border data transfers, hari88 ensures that any transfer of personal data outside the country is carried out with adequate safeguards through standard data transfer agreements or recognised protection mechanisms.

As a hari88 member, you have certain rights regarding the personal information we hold about you. hari88 fully respects and facilitates the exercise of these rights:

Hari88 is an online gaming platform exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

The hari88 registration process includes strict age verification steps. Should we discover that personal information of a minor has been collected inadvertently, we will take immediate action to delete that information and close the account in question.

The hari88 platform may contain links to third-party websites or services such as game providers or payment processors. These links are provided solely for your convenience and do not imply that hari88 endorses or is responsible for the content or privacy practices of those websites.

Each third-party website has its own Privacy Policy, and we encourage you to read it before providing any personal information to them. hari88 is not responsible for any loss or damage arising from your use of those third-party websites.

Game software providers registered with hari88 are bound by strict data processing agreements that require them to comply with data protection standards equivalent to those we practise.

Hari88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. Any changes made will be published on this page with the latest update date.

For changes deemed significant or that directly affect your privacy rights, hari88 will endeavour to notify you via in-platform notifications or by email to your registered address. However, it is your responsibility to review this Privacy Policy periodically to ensure you remain informed of our latest practices.

Your continued use of the hari88 platform after any changes are published will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and stop using our platform.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, the hari88 Data Protection team is here to assist you.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly within the hari88 platform — the fastest way to get an immediate response
• Email: [email protected] — for written enquiries requiring an official record
• FAQ Page: hari88.vu/faq — answers to the most frequently asked questions

Our team is committed to responding to all privacy-related enquiries within 3 business days. For more complex complaints requiring thorough investigation, we will keep you informed of your case progress within the stipulated timeframe.