Responsible Gaming

Play with Smart & Safe
With hari88

At hari88, the joy of gaming only means something when it is done responsibly. We provide a range of self-control tools, best practice guides, and comprehensive support so that every member can enjoy a healthy, controlled gaming experience that does not impact their daily life.

18+ Minimum Age Requirement
24/7 Customer Support
100% Deposit Limit Control
0 Ringgit Self-Exclusion Costs

Why Gaming Responsibly Does It Matter?

Online gaming should be a source of entertainment — not stress, not an escape from problems, and not a primary source of income. hari88 believes every member deserves an enjoyable gaming experience without having to worry about negative consequences for themselves, their family, or their finances.

A reality we must all acknowledge: a small number of players may experience difficulty controlling their gaming habits. This is not a personal weakness — it is an issue that can affect anyone, regardless of background or gaming experience. That is why hari88 invests seriously in a comprehensive responsible gaming system and support framework.

We do not merely fulfil legal and regulatory requirements — we genuinely care. Every control tool, every guide, and every support channel we provide reflects our sincere commitment to ensuring hari88 remains a safe and responsible entertainment space for all members in Malaysia.

Early Warning Signs to Watch For

Identifying gambling problems at an early stage is the most effective way to prevent more serious consequences. Here are some early warning signs that your gaming habits may be starting to require closer attention:

  • Feeling the need to increase the amount wagered to get the same level of excitement
  • Using money set aside for basic necessities such as bills or food to gamble
  • Feeling restless, anxious, or irritable when unable to play
  • Lying to family members or friends about how much time or money has been spent
  • Playing to "win back" money that has been lost (chasing losses)
  • Unable to stop playing even when intending to do so
  • Neglecting work, family, or social responsibilities due to gaming
  • Borrowing money from others or selling assets for the purpose of gambling
If you or someone you care about consistently shows three or more of the above signs, we encourage you to contact the hari88 support team or seek professional help immediately.
Healthy Gaming Principles at hari88

Healthy gaming starts with the right mindset and approach. Here are the core principles we encourage all hari88 members to follow:

  • Set a budget before you play — Decide on the maximum amount you are comfortable losing, and stick to that limit without exception
  • Treat losses as the cost of entertainment — Just like a movie ticket or a dinner out, money spent on gaming is for entertainment, not investment
  • Do not play when emotionally unstable — Stress, sadness, or anger are the worst states of mind in which to make betting decisions
  • Take regular breaks — Take a short break every 30–45 minutes to clear your mind and reassess your situation
  • Gaming is for entertainment only — Never rely on winnings to solve your financial problems
  • Maintain a balanced lifestyle — Make sure gaming activity does not interfere with your relationships, work, or health

Gaming Risk Level

Low — Playing for fun Secure
Moderate — Starting to be slightly affected Monitor
High — Loss of control Get Help

Use the hari88 self-assessment tool to identify your risk level right now.

All self-control tools at hari88 can be activated instantly through your account settings. Deposit limit changes will take effect within 24 hours.
Helpline
hari88 Support:
Live Chat 24/7 within the platform
Support Email:
[email protected]
Self-Exclusion:
Free, instant, no questions asked

Six Protection Tools Exclusion hari88

Hari88 equips every member with a comprehensive set of control tools — all accessible directly from your account settings with no waiting time or additional fees.

Daily / Weekly Deposit Limit

Set the maximum deposit amount for a daily, weekly, or monthly period. Once the limit is set, the hari88 system will automatically block any deposits exceeding that limit without any manual intervention.

Session Play Time Limit

Set your session play time limit — 30 minutes, 1 hour, or a custom duration. When time is up, the system will automatically remind you and offer the option to take a break or end the session.

Temporary Account Break

If you feel you need a short break, you can activate an account break for 24 hours, 7 days, 30 days, or a duration of your choice. During the break period, your account will not be accessible for any wagering activity.

Long-Term Self-Exclusion

Self-exclusion allows you to close access to your account for a period of 6 months, 1 year, 5 years, or permanently. The process is free, instant, and can be done directly through account settings or by contacting support.

Game Activity Report

Review a detailed report of your game activity — including total time played, total deposits, accumulated losses and wins — for weekly or monthly periods to help you assess your own gaming patterns.

Real-Time Reminders

Enable automatic notifications that will alert you when you have reached 50%, 75%, or 100% of your set deposit or play time limit. These early reminders help you stay in control before the limit is reached.

How to Activate Tools Self-Control

Login to Your hari88 Account

Use your login credentials to access the hari88 platform via browser or mobile app. Make sure you are logged in to the correct account before making any changes to your settings.

Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" or "Responsible Gaming Controls" from the dropdown menu that appears.

Choose Your Desired Tool

You will see a full list of available self-control tools. Select the relevant category — whether deposit limits, time limits, account breaks, or self-exclusion — and click to activate.

Set Your Parameters

Enter your desired value or duration. For deposit limits, enter the maximum amount in ringgit. For time limits, select the duration in hours or minutes.

Confirm Changes

Review your settings and click "Confirm" to activate the control tools. You will receive a confirmation email from hari88 as a record of the changes made.

Active & Enforced Tools

Deposit limits take effect immediately. Limit reductions are enforced as soon as they are confirmed. Deposit limit increases are subject to a 24-hour waiting period as an additional protective measure.

All Tools in One Place

Deposit Limit (Daily / Weekly / Monthly) Control the maximum amount of money you can deposit into your account within a set period. Takes effect immediately when the limit is reduced.
Session Time Limit & Break Reminders Set a daily play time limit and enable automatic break reminders. The system will gently notify you when your session time is about to expire.
Loss Limit Set a maximum loss limit you are comfortable with over a given period. Your account will be temporarily frozen once this limit is reached, protecting you from further losses.
Account Break (24 Hours – 6 Months) Give yourself a short-term gaming break without fully closing your account. Choose a suitable duration and the account will be automatically reactivated once the period ends.
Long-Term / Permanent Self-Exclusion The strongest option for those who need an extended break. Once activated, the account cannot be used without going through a strict security review process.
Personal Activity Report Download a complete report of your game activity in an easy-to-read format to help you objectively understand your own gaming patterns and habits.

Test Yourself — Questionnaire Simple

This brief questionnaire is based on a recognised problem gambling assessment instrument. It is not a clinical diagnosis — but it can help you reassess your relationship with gaming. Answer honestly with yourself.

1

Have you ever felt the need to bet increasingly larger amounts of money to get the same level of excitement as before?

2

Have you ever tried to stop or reduce your gaming activity but failed to do so despite strong resolve?

3

Do you frequently think about gambling — such as planning strategies, calculating money needed, or replaying past gaming sessions?

4

Have you ever gambled to escape from problems, or to relieve feelings of stress, guilt, anxiety, or sadness?

5

Have you ever lied to family members, friends, or your employer about your gambling activity or the amounts of money involved?

6

Have you ever pawned or sold any possessions, or borrowed money from others, solely to obtain funds for gambling?

7

Has your gambling ever caused serious problems in your personal relationships, career, education, or financial situation?

If you answered "Yes" to 3 or more of the questions above, we encourage you to contact the hari88 support team or speak with a qualified mental health professional immediately. Seeking help is a sign of strength, not weakness.

Resources Help Additional

Professional Counselling

Malaysia has several counselling centres and non-governmental organisations that offer confidential and free problem gambling support services. Speaking with a professional is the most effective step toward a full recovery.

Peer Support Groups

Sharing experiences in a support group with individuals going through similar situations can provide strength and a fresh perspective. Gamblers Anonymous and equivalent groups operate in Malaysia.

Family Support

Close family plays an important role in the recovery process. Have an open conversation with trusted family members and seek their emotional support throughout your recovery journey.

The hari88 support team can help connect you with the right assistance resources. Reach us via Live Chat 24/7 and we will ensure you receive accurate information and the help you need.

FAQ — Gaming Responsibly

Responsible gaming refers to an approach that places enjoyment and self-control as the top priorities, rather than simply chasing wins. At hari88, responsible gaming is at the core of how we operate — not merely a legal obligation, but a genuine commitment to every member's well-being. We provide control tools, guides, and support to keep every gaming session fun and in check.

Log in to your hari88 account, then go to Account Settings and select the "Responsible Gaming Controls" section. There you will find options to set daily, weekly, or monthly deposit limits. Enter your desired maximum amount and click "Confirm". Deposit limit reductions take effect immediately, while increases are subject to a 24-hour waiting period as a security measure.

Self-exclusion is designed to provide strong protection. For temporary self-exclusion periods (such as 6 months or 1 year), cancellation can only be done after the set minimum period has ended and through a strict security review process to ensure you are truly ready to return. Permanent self-exclusion is final and cannot be cancelled. This is an important protective measure to help you stay committed to your decision.

Your account balance is safe and will not be affected during the self-exclusion period. Your funds remain secured in your account. Once the self-exclusion period ends and your account is reactivated through the designated review process, you may withdraw the balance or resume using your account as normal. Contact the hari88 support team for any queries regarding your account balance during the self-exclusion period.

Yes. hari88 recognizes that problem gambling affects not only the individual involved, but also family members and loved ones. We can help connect family members with appropriate support resources, including family counseling and support groups. Reach our team via 24/7 Live Chat for guidance and further information. All conversations are confidential and non-judgmental.

In general, all limit reductions (deposit limits, loss limits, time limits) and activation of account breaks or self-exclusion take effect immediately upon confirmation. Deposit limit increases require a 24-hour waiting period. Notification reminders activate right after being set. Game activity reports are typically available within minutes of being requested. This ensures your self-control measures are always effective and never delayed.

All information related to responsible gaming, including any control tools you activate, activity reports, and support conversations, is subject to hari88's strict Privacy Policy. This information will not be shared with third parties without your consent, except where required by law. We are committed to maintaining full confidentiality for every member who uses our responsible gaming services.

Play Smarter, Play Longer, Play Smarter

Join hari88 today and enjoy a safe, fair, and controlled online gaming experience. With a complete set of self-control tools and 24/7 support, we are always by your side every step of your gaming journey.

Bahasa Melayu